Privacy Policy - Toms Man and Van

At Toms Man and Van, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.

Information We Collect

We collect various types of information to provide and improve our services to you. The types of information we collect include:

Personal Information: Name, address, email address, phone number.
Vehicle Information: Details about the vehicle being moved, such as size, type, and condition.
Payment Information: Credit card details and billing information.
Usage Data: Information on how you interact with our website and services.

How We Use Your Information

Your information is used to provide and enhance our services, including:

Service Delivery: To arrange and execute vehicle transportation.
Communication: To respond to inquiries, provide updates, and send important information regarding your service.
Billing: To process payments and manage your billing information.
Improvement: To analyze usage data and improve our services.

Data Sharing and Disclosure

We value your trust and do not share your personal information with third parties except in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in providing services, such as payment processing and data analysis.
Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.
Protection of Rights: We may disclose your information to protect our rights, safety, or property, or that of our users or others.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Encrypting sensitive information during transmission and storage.
Access Controls: Limiting access to personal data to authorized personnel only.
Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

Your Rights

You have several rights regarding your personal information, including:

Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain exceptions.
Objection: You can object to the processing of your personal data under certain circumstances.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

Personalize Content: Customize the content and advertisements you see.
Analyze Usage: Understand how users navigate and interact with our website.
Improve Services: Enhance and improve our services based on user behavior and preferences.

Third-Party Services

Our website may include links to third-party websites and services. Please note that we are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the date of the policy.

International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to these countries, which may have different data protection laws than your jurisdiction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

User Responsibilities

While we strive to protect your personal information, you also have a role in maintaining its security. This includes:

Keeping Passwords Secure: Do not share your passwords or account information with others.
Updating Information: Ensure that your personal information is accurate and up to date.
Reporting Issues: Notify us immediately if you suspect any unauthorized access to your account or personal information.

California Privacy Rights

If you are a California resident, you may have additional rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include the right to know, the right to delete, and the right to opt-out of the sale of your personal information.

Data Breach Notification

In the unlikely event of a data breach that compromises your personal information, we will notify you promptly and take necessary actions to mitigate the breach.

Third-Party Links and Widgets

Our website may contain links to third-party websites or include third-party tools, such as social media plugins and interactive maps. These third parties may collect data about you, use cookies, and monitor your interaction with that content. They have their own privacy policies independent of ours, and we advise you to review them before using any of these services.

Do Not Track Signals

Some web browsers may transmit 'Do Not Track' signals to our website. Currently, we do not alter our data collection or use practices in response to these signals, but we may do so in the future at our discretion.

Changes to Your Personal Information

If you believe that any information we hold about you is inaccurate or incomplete, please contact us to update or correct it. We strive to keep your personal information accurate and up to date.

Effective Date

This Privacy Policy is effective as of April 27, 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be effective immediately after being posted on our website.

Acceptance of Terms

By using our services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our services.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which Toms Man and Van operates, without regard to its conflict of law principles.