Accessibility Statement for Tom's Man and Van

This accessibility statement explains how Toms Man and Van and affiliated moving services work to ensure inclusive access for customers in the accessible Toms Man and Van area. We aim to provide clear, usable content and vehicle and booking information that can be reached and understood by people with a wide range of disabilities, including people who rely on screen readers, keyboard navigation, or other assistive technology.

We are committed to aligning our digital content and physical services with WCAG 2.1 AA standards. Our web pages, online booking interfaces and printed service notices are designed to meet those criteria where practical and to make our Toms removal service materials perceivable, operable, understandable, and robust for everyone.

Our approach to accessibility covers our online presence and our on-the-road assistance. In the accessible Toms Man & Van area we train staff to support passengers and clients with mobility, sensory or cognitive needs and maintain vehicles with appropriate clearances and securements where available.

We support common assistive technologies including screen readers and magnifiers. Screen-reader support is tested on a range of tools to ensure content order, labeling and ARIA roles are meaningful. We also provide alternatives to purely visual information, such as text descriptions for important images and steps.

To help customers who cannot use a mouse, our online booking pages and FAQs are fully navigable using keyboard-only controls. Tab order is logical, form fields are labeled, and interactive elements have visible focus indicators. We continue to expand keyboard accessibility across our booking and scheduling interfaces.

Below are some specific accessibility measures implemented by our Tom's Man and Van team:

Key accessibility features

• WCAG 2.1 AA alignment for color contrast, headings and semantic structure.
• Improved keyboard navigation across booking pages and service information.
• Screen reader compatibility including ARIA attributes and meaningful alt text for images.
• Clear, consistent layout to reduce cognitive load and improve readability.

We actively review content to ensure legibility and ease of use. Text alternatives are provided for non-text content wherever feasible, and videos include captions or transcripts when available. Our goal is to make Toms Man and Van materials accessible to people using assistive hardware and software.

If you encounter any barriers while using our site or services, we invite you to contact us with an accessibility request. Please use the contact form on our website or other official channels listed on our main site to describe the issue and request an alternative format or assistance. We will respond and aim to provide a solution or workaround promptly.

We continually monitor and update our accessibility practices. Our team coordinates periodic audits, user testing and staff training to improve the accessible Tom's Man & Van experience. If you have suggestions about how we can improve accessibility in the Toms Man and Van area, please reach out via the contact options provided on our site; we welcome constructive input and make reasonable adjustments as resources allow.