Cookie Policy for Toms Man and Van

Welcome to the cookie policy for Toms Man and Van. This policy explains how Toms Man and Van and related service names such as Tom's Man & Van use cookies and similar technologies when you interact with our service. We use cookies to make sure our moving service runs smoothly, to monitor performance, and to tailor certain non-personal aspects of your experience. This document outlines cookie categories, purposes, and how you can control them.

What are cookies? Cookies are small data files placed on your device by the browser. Toms Man & Van uses these files to remember preferences and to understand how people use the service. Cookies may be set by our platform or third-party providers. They do not generally contain sensitive personal information but allow us to collect aggregate information about use, reliability, and load.

Overview of cookie categories used by Toms Moving Van services: below is a clear breakdown so you can see why each type exists. We list the main cookie types we use and the role they play in delivering a dependable removal and van hire experience.

• Essential cookies — strictly necessary for the operation of the service. They enable core functions such as session management, security checks, and basic navigation.
• Analytics cookies — used for performance monitoring and to understand aggregate usage patterns. These help us measure page load times, resource errors, and general service responsiveness.
• Marketing cookies — used to track visitor behaviour across sites and to present relevant promotional content when appropriate.

Essential cookies are required to provide Toms Man and Van core capabilities. Without essential cookies the platform cannot manage sessions, remember temporary choices you make during a booking flow, or protect against fraud. These cookies do not collect analytics or marketing data and are often set in response to actions you take.

Analytics and performance monitoring: analytics cookies and similar technologies let us collect metrics about how the service performs. We gather anonymised information such as average load times, error rates, and the sequence of pages visited so we can identify slow operations and improve the reliability of our van and man services. Performance monitoring helps prioritize engineering fixes and ensures a consistent experience for customers across devices.

Marketing cookies are used only when permitted. They help manage promotional content and measure the effectiveness of campaigns without linking to individual identities. Marketing cookies may be set by third parties that provide advertising or social features.

We believe in giving you control. Toms Man and Van policy supports multiple choices for cookie control. Most modern browsers let you manage cookie settings, block third-party cookies, or delete cookies at any time. You can also use privacy tools and browser extensions to tailor cookie behaviour for your device.

How to exercise control: you can disable non-essential cookies while keeping essential ones if you prefer the service to remain functional. When analytics cookies are disabled, performance monitoring is limited and we lose some insights into load times and errors, which can slow improvement efforts.

Retention and third-party cookies: retention periods vary by cookie type. Essential cookies typically last only as long as a session, while analytics and marketing cookies may persist for weeks or months. Some cookies are set by trusted third-party providers who assist with analytics or advertising; these third parties are responsible for their own cookie practices.